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TOKYO INTERNATIONAL PLAYERS (TIP)

COVID-19 GUIDELINES AND PROCEDURES

 

Tokyo International Players (TIP) is committed to ensuring everyone's safety and comfort as we return to live performances. We are therefore implementing the following guidelines and procedures based on conversations with our community of creative artists, our administrative leadership, previous audience members, our performance venue, and Japanese health authorities. We appreciate your cooperation in helping us get back onstage!

 

➢AUDIENCE

  • At point-of-sale

    • Ticket purchasers are asked to:

      • Acknowledge that they and all audience members in their party agree to the guidelines and procedures outlined here.

      • Agree to a liability waiver absolving TIP from any responsibility for tests or other medical expenses incurred as a result of attending the performance.

    • TIP accepts only advance digital payments (PayPal and credit card) for all transactions; no walk-ins will be admitted, no physical tickets are issued, and no cash will be handled.

    • Ticket purchasers are informed of TIP's refund policy (see below).

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  • At the theater

    • Audience members are asked to:​

      • Answer a series of standardized questions regarding recent potential exposure to COVID-19.

      • Dress appropriately, as the venue will be well ventilated.

      • Use hand sanitizer (provided by TIP) as they enter the performance venue.​​

    • Surgical masks for audience members (properly worn over the nose and mouth) are strongly encouraged at all times.

    • Front-of-house staff are responsible for taking temperatures of all audience members as they arrive at the performance venue; no one with a temperature exceeding 37.5 degrees Celsius (as per Japanese standard) is allowed to enter.

    • Audience members are strongly encouraged to limit indoor interaction with others before and after each performance.

    • No concessions will be served. Outside food and drink are not permitted in the performance venue.

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  • Beyond

    • Audience members are strongly encouraged to inform TIP if they contract COVID-19 or are deemed a "close contact" up to 5 days after the production closes.

    • TIP will make every effort to contact all ticket purchasers if anyone involved reports having contracted COVID-19 up to 5 days after the production closes.

 

 

➢CAST AND CREW

  • During the rehearsal period

    • ​Cast and crew are required to show proof of full vaccination against COVID-19 (original copy or reasonable facsimile showing a third vaccine dose administered at least 14 days prior) at the first in-person rehearsal.

    • Cast and crew are required to use hand sanitizer (provided by TIP) as they enter the rehearsal venue.

    • Surgical masks for crew (properly worn over the nose and mouth) are required at all rehearsals.

    • Surgical masks for cast (properly worn over the nose and mouth) are in principle required at all rehearsals, although exceptions may be made at the discretion of the production team and with the consent of all parties.

    • Stage management is responsible for taking temperatures of all cast and crew as they arrive at the rehearsal venue; no one with a temperature exceeding 37.5 degrees Celsius (as per Japanese standard) is allowed to enter.

    • Rehearsals are closed in principle, although observers from outside the production team may be permitted to attend on a case-by-case basis, at the discretion of the cast and crew, in consultation with the TIP COVID-19 Liaison, and pending compliance with any vaccination/testing guidelines outlined in this document.

    • Any questions or concerns should be directed to stage management.

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  • During production week

    • ​In the 10 days prior to production week, cast and crew are strongly encouraged to refrain from unnecessary exposure to COVID-19 by avoiding large, unmasked gatherings.

    • PCR tests (provided by TIP) are required for cast and crew during production week.

    • Stage management is responsible for ensuring the sanitization and ventilation of the performance venue before and after each performance.

    • Stage management will maintain an emergency stock of rapid antigen tests at the theater.

    • Cast and crew are strongly encouraged to limit interaction with audience members before and after each performance.

​

  • Beyond

    • ​Cast and crew are required to inform TIP if they contract or show symptoms of COVID-19 or are deemed a "close contact" up to 5 days after the production closes.

    • TIP will make every effort to contact all cast and crew if anyone involved reports having contracted or shown symptoms of COVID-19 or is deemed a "close contact" up to 5 days after the production closes.​

 

 

➢OTHER

  • Refunds​​

    • TIP's policy for refunds (including COVID-related refunds) is available for consultation on the TIP website and will be communicated to ticket purchasers at point of purchase and in confirmation emails.

    • Any COVID-related cancellations instigated by TIP will be grounds for full refunds to all ticket purchasers concerned.

  • Means of internal and external communication

    • ​TIP has established COVID-19 communications liaisons to serve as "point person" for all relevant internal and external communications; the email address community@tokyoplayers.org has been created for this purpose.

    • Non-COVID-related ticketing inquiries should be directed to reservations@tokyoplayers.org.

    • Theater venue rules and regulations take precedence over TIP guidelines and procedures.

    • TIP reserves the right to revise these guidelines and procedures at any time.

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[last revised April 16th, 2023]

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